Q&A
Frequently Asked Question

  • About Our Facility

    What time is check-in and check-out?
    Check-in: from 3:00 PM / Check-out: by 10:00 AM
    What is the maximum occupancy?
    The maximum occupancy is up to 4 guests.
    Children who do not require bedding (co-sleeping) are not included in the occupancy limit.
    From what age are children charged the adult rate?
    Guests from junior high school age are charged the adult rate.”
    How many beds are there?
    We provide two single beds and one double bed.
    What payment methods are accepted?
    We accept cash, QR code payments, and various credit cards.
    Is it possible to stay with pets?
    We apologize, but we do not accept stays with pets.
    Is day-use available?
    We’re sorry, but day-use is not available.
    Is there a parking lot?
    We offer free on-site parking for guests.
    Parking is also available at the check-in location, so please feel free to use it.
  • Amenities & Facilities

    What amenities are provided?
    We provide bath towels, face towels, bath mats, shampoo, conditioner, and body soap.
    For more details, please refer to the room page.”
    What cooking utensils are available?
    We provide an IH cooktop, pots, and various frying pans.
    A gas BBQ grill set is available for an additional fee of ¥5,000.
    A microwave oven is also available at the front desk.
    Are tableware and dishes provided?
    We provide tableware, cutlery, chopsticks, and glassware.
    What seasonings are provided?
    For food safety reasons, we do not provide seasonings.
    Guests who book a meal-inclusive plan will be provided with the necessary seasonings.
    Can we enjoy BBQ and meals even if it rains?
    You can enjoy your meals on the covered private deck or indoors.
    Is Wi-Fi available?
    We provide dedicated Wi-Fi for our guests.
    Is air conditioning available?
    All rooms are fully equipped with air conditioning and heating.
    Are the rooms equipped with a bathroom and toilet?
    Each room is equipped with a private bathroom and toilet.
    Is there a TV?
    A TV is installed in the living area of each room.
    Are there power outlets?
    Power outlets are available in each room.
  • Dining Information

    How many days in advance can meals be ordered?
    Meals can be ordered up to 2 days in advance.
    Can we bring our own food and drinks?
    You are welcome to bring your own food and drinks.
    Each room is also equipped with a gas BBQ grill set, available for ¥5,000.
    Can we bring our own fire pit table or stove?
    We’re sorry, but bringing any open flames or fire equipment is not allowed.
    Is it possible to order breakfast only?
    Yes, it is possible. Please select the breakfast-only option from the room-only plan.
  • Other

    Is there a cancellation fee?
    A cancellation fee of 50% applies if cancelled 14 days prior, and 100% if cancelled within 7 days of the stay.

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